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Solution Architect
The Solution Architect shapes the future of public transportation and mobility as a member of an international team that designs comprehensive end-to-end software and hardware solutions for our transit agency customers. We provide back-office payment systems, web portals, and front office devices to enable transport operators to collect fares. At Scheidt & Bachmann Solution Architects are responsible for the overall technical design and architecture for a project. This person must work internally with project and development teams and externally with transit agency customers to deliver end-to-end solutions. These solutions are based on our product portfolio and include customer-specific enhancements, customizations, and integrations. Essential Job Functions
SERVES AS THE TECHNICAL LEAD FOR SALE AND/OR DELIVERY OF A PROJECT:
- Builds customer trust and acts as a technical liaison between our customers, Project Management, and Development
- Documents and owns the technical solution based on customer requirements and existing product portfolio
- Ensures completeness, consistency, and unambiguity of the designed solution
- Leads design workshops to achieve customer sign-off
- Reviews and writes comprehensive functional and non-functional specifications, which cover SW architecture design, business logic, use cases, data models, APIs and UI design
- Provides market feedback to Product Management who manage the core product suite roadmap
WORKS PROACTIVELY AS PART OF A GLOBAL TEAM:
- Thrives in a complex, matrix organization
- Actively engages with customers and internal/external suppliers
- Driven and able to solve problems creatively
- Assists team members to successfully achieve delivery milestones
Required Knowledge, Skills, and Abilities
Judgment: Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions
Dependability: Takes responsibility for actions; keeps commitments; does the work necessary to achieve project goals; completes tasks on time or notifies appropriate person with alternate plan; follows instructions and responds to management direction.
Active Learning: Learns our extensive product and project portfolio; develops high-level solution understanding as well as detailed technical understanding of our devices and back office software; incorporates new information for both current and future problem solving and decision making.
Customer Centric: Conducts daily business with a strong sense of customer understanding and sensitivity to ensure we deliver based on our customers' needs.
Communications: Displays strong interpersonal, intercultural communications, and presentation skills at the senior level internally and with customers; ability to make a business case for action and persuade others with evidence and reason.
Active Listening: Gives full attention to colleagues and customers, taking time to understand the points being made, not interrupting, and asking questions.
Written Expression: Communicates information and ideas in writing so that others can easily understand.
Technical Skills: Develops capacities used to design, set up, operate, and correct technology to serve customer needs; Maintains knowledge in an active environment.
Analytical: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures; thinks across silos and disciplines to see possibilities and solve problems
Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Travel: This position requires travel to customer and non-customer sites in North America and Europe (25%).
Driving: Must have valid driver's license in state of residency
Required Education and Experience
Not Necessary but Advantageous
Apply Here: https://www.click2apply.net/mNWaE4F5ek62zUjg4cd1oW
PI277240507
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